Warranty & Insurance Claim Support
Contact MAKS on 07 4637 2953 or through our contact form (below) to discuss your claim and our repair process.
MAKS is your expert partner for comprehensive caravan insurance and warranty repairs in Toowoomba. Whether you’ve experienced a minor mishap or significant damage, our team is equipped to restore your caravan, camper, fifth wheeler or motorhome to new condition. Thanks to the modular construction methods used in most vans, we can efficiently replace damaged sections without the need for a complete overhaul.
Common Insurance and Warranty Services Include:
- First Service/1000km Checks
- Warranties on Suburban and Truma Hot Water Systems
- Warranties on Stoves and Air Conditioners
- Awning Repairs
- 12-240V Electrical System, Accessories & ESC Troubleshooting
- Installation of Furniture and Cupboards
- Repair of Leaking Fittings (Windows, Doors, and Skylights)
- Plumbing Leak Fixes
- Axle Alignment
- Brake Adjustments
- Hail and Storm Damage Insurance Claims
The Insurance Claim Process:
- Initiate Your Claim: Inform your insurance provider that MAKS Caravan Repairs is your preferred repairer to benefit from our lifetime guarantee on workmanship. A member of our team will then contact you to schedule a quote.
- Damage Assessment: We assess the damage and discuss the optimal repair approach. We then prepare and send the necessary quote and photos to your insurer. Depending on the extent, your insurer may review our documentation or schedule another inspection.
- Claim Authorisation: Once your insurer has approved the claim, we’ll outline the next steps and schedule your repair.
- Repair Authorisation: Following the insurer’s authorisation, we’ll discuss the detailed repair plan and timeframe with you. This is also the perfect time to discuss any additional modifications or extras you desire.
- Completion of Repairs: Our staff ensure your caravan is immaculate inside and out. Our workshop manager inspects all repairs and seals, ensuring our work surpasses industry standards. Your caravan will then be ready for collection.
We Serve as Warranty Agents for:
- Coromal, Avan, Regal, Windsor, Retreat, and Jayco
- Camec, Coast to Coast, Aussie Traveller RV, and Dometic
At MAKS, we are committed to providing top-tier repair and warranty services for caravans and motorhomes. If you have any questions about our services or need to initiate an insurance claim or warranty service, please don’t hesitate to contact us. Fill out the 'Contact Us' form below, and our friendly team will be in touch to assist you with your needs.
Contact us
Let us know the service you require, and our friendly team will assist you in your claim!
Testimonials
"We called MAKS after a nasty incident and Steve instantly put our mind at ease. The work was first class, efficient and the team were always friendly and helpful."
"Claim took a week to be approved. During this flood waters cut us off from getting home and we got stuck in Toowoomba. I told Cameron of our situation, he said to bring the van in that day and they would complete repairs while we were stuck there. I know they were extremely busy and we so appreciated them doing this for us. Our new wall in van is better than the original one."
"These blokes did a great job on my storm damaged van. It's better now than it was. Thanks for the great service."